What’s the best revenge against someone who tries to steal your unemployment benefits? Hint: It involves Taylor Swift #fearlesstaylorsversion

I called Iowa Workforce Development late last week and by happy coincidence Anna the Angel answered the phone. I called because I wanted to double-check that my benefits were on track to arrive on time. This was more a triple or quadruple check. The first few times I called with questions on my benefits, IContinue reading “What’s the best revenge against someone who tries to steal your unemployment benefits? Hint: It involves Taylor Swift #fearlesstaylorsversion”

Update on Anna, the angel of the unemployment office

My phone rang this morning at the unholy hour of 10:30 a.m. Unemployment has few advantages, but unquestionably one is sleeping in. I answered groggily and managed to choke out a greeting. “Mr. Finney, this is Anna from Iowa Workforce Development,” the caller said. I perked up. Anna, regular readers will recall, rescued me fromContinue reading “Update on Anna, the angel of the unemployment office”

A month without unemployment benefits? How robot customer service answering systems made being unemployed worse

I’m unemployed. That happens. Jobs don’t work out. Sometimes it’s no one’s fault. Most of the time it’s the fault of greedy Wall Street hustlers whose lone way to goose profit margins for the past 30 years is cutting jobs. This was the case at the end of my newspaper job. It wasn’t at theContinue reading “A month without unemployment benefits? How robot customer service answering systems made being unemployed worse”